mastering business communication

EXECUTIVE SUMMARY

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels. Interested in attending? Have a suggestion about running this course near you?

Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we have to make and the range of communication channels available, we have to access new and smarter ways of communicating. In exploring these ways, this programme includes a look at Emotional Intelligence, Social Intelligence as well as the pillars of Neuro Linguistic Programming in order to give the learner a deeper understanding of the need for our communication to become more intelligent and intuitive 

Course Objectives

By attending this training course, delegates will be able to: 

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• Project a professional, positive personal image 
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• Learn how to use positive language 
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• Select and apply the correct communication channel 
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• Ensure your communication has a clear purpose and objective 
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• Be aware of sensory acuity and develop rapport 
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How will this Training Course be Presented?

Live-Online

Who is this Training Course for?

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• The two day course targets all business professionals who communicate on a regular basis with individuals of different levels of skills, knowledge and ability.  
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• The course is open to all individuals who need to master the skills of communicating in a diverse community using either written, verbal or non-verbal skills 
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The Course Content

Among a wide range of valuable topics the following will be prioritised: 

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• Projecting a Positive Personal Image 
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• Understanding effective Business Communication 
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• Building Relationships 
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• Verbal Communication Intelligence 
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• Positive Interpersonal Communication 
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• Mastering Written Communication 
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• Self-Assessment Opportunities 
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